Industry Blueprint · Health Clinics, Physio & Osteo

Keep every patient on their care plan, from first assessment to discharge.

Built for physiotherapy clinics, osteopaths, chiropractors and allied health practices. Take upfront booking fees for initial assessments, collect digital medical history before patients arrive, and automate treatment follow-ups so patients complete their full recovery programme.

Upfront initial assessment fee lock Pre-arrival digital medical history intake Care plan compliance & discharge tracking

CLINICAL CARE SNAPSHOT
30-Day View
Patient Attendance 95.4% SMS + digital intake
Care Plan Compliance 88% Multi-visit plans
Follow-Up Success 91% Auto-confirmed
Follow-up physiotherapy treatment confirmed · Intake completed 24h prior
Explore Interactive Clinic Dashboard →
95.4%
patient appointment attendance rate with automated multi-channel SMS intake
88%
care plan completion rate from initial diagnosis to planned clinical discharge
100%
of medical history and consent forms completed digitally prior to clinic arrival

Where private health and physio clinics lose patient revenue

When patients drop out of multi-visit care plans after session 2 or 3, their recovery stalls and clinic revenue drops.

Patients dropping out once acute pain subsides

A patient with lower back pain feels 60% better after session 2 and fails to rebook — leading to relapses and losing the remaining 4 sessions of their care plan.

The £75 initial assessment no-show

Booking a 60-minute initial diagnostic slot with zero upfront commitment. When the patient forgets, the practitioner sits idle for an entire hour.

Paper medical intake forms in waiting rooms

Patients spending the first 10 minutes of their 45-minute treatment slot filling out paper health questionnaires on clipboards.

Receptionists spending hours on manual rebooking calls

Front-desk staff calling patients individually to schedule follow-up appointments instead of automated digital care plan prompts.

Insurance vs self-pay booking confusion

Unclear payment processes leading to disputed invoices with private health insurers (Bupa, AXA) or delayed self-pay settlements.

Lack of automated discharge and outcome tracking

Failing to track patient clinical outcomes and missed opportunities to capture compliant 5-star Google reviews upon successful discharge.

Built around the clinical journey from assessment to full recovery

From upfront assessment fees to automated care plan rebookings — clinical integrity and revenue go hand in hand.

Digital medical history intake completed before arrival.

When a new patient books their initial consultation, Auto-Admin sends a secure digital medical questionnaire. History, red flags and consent are reviewed by the clinician before the patient walks in.

Test Clinical Intake Flow

Clinical Care Menu · Intake Rules

01
Initial Physiotherapy Assessment
60 mins · Full biomechanics & diagnostic (£85)
£85 Paid
02
Follow-Up Rehabilitation Session
45 mins · Manual therapy & exercise plan (£60)
Care Plan
Medical intake received & triage complete Pre-existing conditions & GP details verified. Patient flagged as suitable for treatment.

Automated care plan sequences keep patients on schedule.

Following their assessment, the practitioner prescribes a 6-session care plan. Auto-Admin automatically schedules recurring weekly slots and sends reminders ensuring complete compliance until clinical discharge.

See Care Plan Automation

Care Plan Compliance · Clinical Pathway

Session 3 Completed: Rehabilitation Milestone Range of motion increased by 35%. Session 4 scheduled for Thursday 10:00 AM.

Compliance rate: 100% on track

Recall Alert: 48h Post-Treatment Check-In How is your shoulder feeling after yesterday's session? Tap to log your pain score (1–10).

Pain score logged directly to patient record

Discharge outcome reviews and automated Google review capture.

When a patient completes their final rehabilitation milestone and is discharged, Auto-Admin triggers an outcome satisfaction survey and invites happy patients to leave a 5-star review on Google Maps.

Explore Reputation Shield

Clinical Discharge · Outcome Review

Clinical Discharge Confirmed: Treatment Complete Patient fully recovered and discharged from active care. Discharge summary logged to PMS.
★★★★★ 5-star Google review captured post-discharge
6-Month Preventative Maintenance Recall Hi Michael, it's been 6 months since your shoulder discharge! Tap to schedule an MOT check-up.

Preventative recall scheduled

Explore the Health Clinic demo suite

Interact with the Health Clinic, Physiotherapy & Osteopathy configuration below — test the Executive Dashboard, Flash Fill cancellation backfill, and Quote Builder.

Auto-Admin Operating System · Harley Street Physio & Wellness
Interactive Health Clinic Preview Open Full Screen ↗
Interactive preview loaded with realistic demonstration datasets · Switch modules inside the dashboard Book Live Walkthrough →

Conservative monthly return for a 3-practitioner clinic

Keeping just 4 patients from dropping out of their care plans adds thousands in clinic profit.

Monthly return based on 3-practitioner UK clinic with £60 average treatment fee and 90 sessions weekly
Revenue & Efficiency Area Without Auto-Admin With Auto-Admin
Care plan dropout (sessions 3–6) 6 patients dropping out early (£960 loss) Automated care plan triggers · 88% complete full course
Initial assessment no-shows 3–4 missed assessments/mo (£255–£340 loss) 100% upfront assessment payment via Stripe
Waiting room intake admin 10 mins of treatment time lost per new patient Digital intake completed 24h prior (0 clinic delay)
Post-discharge recall bookings 0 systematic follow-up with discharged patients Automated 6-month check-up recall · +12 bookings/mo
Estimated monthly impact £1,800+ lost to dropouts & missed assessments +£1,920/month in completed clinical revenue

Frequently asked questions from clinic directors

Everything you need to know about medical compliance, patient privacy and integration with clinical PMS systems.

Is Auto-Admin compliant with UK GDPR and medical data regulations?

Yes. All data is encrypted in transit and at rest using bank-grade 256-bit SSL encryption, hosted in secure UK/EU data centres in full compliance with the UK Data Protection Act 2018 and GDPR.

Can patients book through private medical insurance (e.g. Bupa, AXA)?

Yes. The booking intake form allows patients to select "Self-Pay" (with upfront Stripe card payment) or "Private Medical Insurance" (collecting policy number and pre-authorisation code).

Does Auto-Admin integrate with Cliniko, WriteUpp or Jane App?

Yes. Auto-Admin can integrate alongside your existing practice management software via webhook sync or run as your complete front-of-house booking, intake and recall engine.

How does the digital intake form handle clinical red flags?

Intake forms include configurable clinical screening questions (e.g. unexplained weight loss, night pain, numbness). If a patient ticks a red flag, your clinic dashboard immediately highlights the case for practitioner review prior to treatment.

Can we customise care plan reminder frequency based on clinical conditions?

Yes. Post-operative rehabilitation pathways, acute spinal adjustments and maintenance plans can each have unique reminder timings and clinical follow-up sequences.

Ready to improve care plan completion and eliminate clinic no-shows?

Join physiotherapists, osteopaths and clinic owners across the UK who trust Auto-Admin to automate their patient journey.